Privacy Policy

Effective date: May 30, 2026

OS Wellness ("we," "us," or "our"), operated by Organic Shimmer Tanning + Wellness at 1325 Howard Ave, STE 439, Burlingame, CA 94010, respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights. By using our website or Services, you agree to this Policy.

1. Information We Collect

Information you provide: name, email, phone, mailing address, and details you share about your health goals and lifestyle when you book a consult, complete an intake form, or communicate with us.
Payment information: when you purchase a program, payment card details are collected and processed directly by our payment processor, Stripe, Inc. We do not store or have access to your full card number.
Usage data: standard technical data such as IP address, browser type, device, and pages visited, collected automatically when you use our website.
Cookies & analytics: we may use cookies and analytics tools to understand site usage and improve our Services.

2. How We Use Your Information

To provide, schedule, and deliver our Services and respond to your inquiries.
To process payments and send receipts and program-related communications.
To personalize your coaching, nutrition guidance, and wellness plan.
To operate, secure, and improve our website.
To comply with legal obligations.

3. How We Share Information

We do not sell your personal information. We share information only with:

Service providers who help us operate, such as Stripe (payments), email and scheduling tools, and analytics providers — limited to what they need to perform their function.
Legal authorities where required by law or to protect rights and safety.

4. Health Information

Any health or wellness information you share is used solely to provide your coaching and nutrition guidance. We are a wellness and fitness provider and are not a HIPAA-covered entity; however, we treat your information with care and keep it confidential except as described in this Policy.

5. Data Retention & Security

We retain personal information only as long as needed for the purposes described or as required by law. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is 100% secure.

6. Your Choices

You may request access to, correction of, or deletion of your personal information.
You may opt out of marketing emails at any time using the unsubscribe link.
You can adjust cookie preferences through your browser settings.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, to request deletion or correction, and to opt out of any "sale" or "sharing" of personal information. We do not sell your personal information. To exercise your rights, email hello@oswellness.app. We will not discriminate against you for exercising these rights.

8. Children's Privacy

Our Services are intended for adults 18 and older. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Policy from time to time. The "Effective date" above reflects the most recent version.

10. Contact

Questions or requests? Email hello@oswellness.app or write to OS Wellness, 1325 Howard Ave, STE 439, Burlingame, CA 94010.

This document is provided as a general template and does not constitute legal advice. We recommend review by a licensed attorney to ensure compliance with all laws that apply to your business.